Introducing prequalified spending amount to PayPal Pay in 4 customers based on their history with PayPal, payments and outstanding balance.
PayPal: Growth + Optimization
Post-launch initiatives aimed at scaling and refining the Pay Monthly acquisition experience. Leveraged KPIs and user data to run targeted experiments and design optimizations that improved engagement and conversion.
PayPal: Pay Later Hub
Introducing a new Global Pay Later Hub – a one-stop shop for everything Pay Later globally: US, Australia & Europe.
PayPal: Pay Monthly
Buy bigger, breathe easier. A loan product that provides the ease of monthly payment plans, $0 down, and no sign-up or late fees.
Spectrum: Agent OS, Self-Install
A B2B/B2C internal tool that empowers Spectrum agents to guide residential customers through the self-installation of their equipment.
Super App: Core Experiences
Led design initiatives to grow and optimize Super App’s core experiences, utilizing KPIs and data insights from Amplitude.
Spectrum: Agent OS, First Bill
A B2B/B2C internal tool that helps Spectrum agents to clearly explain first billing cycles, reducing confusion and churn.
Amazon: Fire TV
Enhanced the Fire TV interface to deliver a more intuitive and engaging user experience for content discovery.
PostUp
Designed from 0 to 1 a location-based mobile app to help freelancers find the best work-friendly cafés nearby.
House2Home
Designed from 0 to 1 an e-commerce website with AR that sells affordable decor items & accessories.